FAQs

FAQ

A:In order to avoid the delay,we have build a complete and professional PMS(Production Management System) from production to the delivery.
B:Estimated Delivery Time
Sample Order:5-10 days after receipt of the full payment.
Stock Order:10-15 days after receipt of the full payment.
OEM Order:20-40 days after receipt of the 30% deposit.

We have established intact QMS (Quality Management System).
A:all the raw materials by IQC (Incoming Quality Control) before launch whole process into the process after the screening.
B:process each link in the process of IPQC (Input Process Quality Control) patrol inspection.
C:after finished by QC full inspection before packing into the next process packaging.
D:before shipment for each product to do full inspection.

E:We have professional person to follow up each other and control details in the production.

A:Based on your estimated quantity,we would quote the great best matching price all the time.

A:If the order reach or exceed behind MOQ quantity,proofing fee refunded.If not reached behind MOQ quantity,proofing fee will be taken by your.
B:The freight depends on the weight and packing size and destination from here to your location.
You can confirm the product by photo and video to save this money,if you become our old customer.

A:Sure,we do have more experience on that.we have designed a lot of patterns for our old Partner.

A:Yes,please send your logo to us and we would design and make the draft
drawing of the product with your logo.

A:Paid by T/T,L/C,D/P,D/A,PayPal.

A:Transported by DHL,UPS,EMS,Fedex,Air freight,sea freight.

Please send us your purchase order by Email or call us sales line,or we can make you PI(Proforma Invoice) under your request.We need to know the following information for your order before sending your PI.
1)Product information--Quantity,Specification (Size,Material,Technological if needed and Packing Requirements etc.)
2)Delivery time required.
3)Shipping information-Company name,Street address,Phone & Fax number,Destination sea port.Forwarder’s contact details if there’s any in China.

If you find any defective products first time,we will give you the new products for free to replace or discount in the next order.As an experienced manufacture,you can rest assured of the quality and after-sales service.

Stuck with something? Send us a message.

Generally, we reply within 24-48 hours.